ICS is a technology integration firm working in the fields of CCTV, Point of Sale, Fiber Optics, Campus Networks, Application Development, Internet, Support Outsourcing, and Kiosk products.

ICS offers a comprehensive array of services that increase system availability, raise end-user satisfaction and productivity, sharply reduce "per seat" support costs, and free the client's IT staff to focus on strategic operations and activities. Our online help desk provides a secure extranet where each participating customer can submit and monitor problem calls, order products and services, and review information regarding the current status of all tickets and projects.

Support Services - comprehensive array of IT life cycle services for desktop, mobile and server environments. These services integrate with and augment internal IT resources by providing immediate access to trained and certified technical talent. These services include Maintenance and Warranty Services, Installation, Moves/Adds/Changes, Supplemental Staffing, Deskside Support, Application Support, NOS Support, Express Depot Services, Standard and High Availability Server Support.
Asset Management - Create order out of chaos by providing the hard information needed to control support costs and optimize the IT environment. In addition, this information can be mined on both tactical and strategic levels. Nine service offerings, administered via a four-stage approach, assure "best in class" enterprise asset management.
Operations Management - Leverage ICS's investments in call center and network management capabilities with a complete desktop management solution. This includes a complete array of Life Cycle Services - from asset management, to network management, to desktop support. ICS assumes full responsibility for management of the client's help desk, network management functions and infrastructure operations for the desktop environment with guaranteed service levels.
Operations Support - Maintain control of your network and help desk functions to utilize the investments you have made in your own network operations and call centers, but retain a single partner to provide the myriad of desktop support services your end users require. This complete desktop support solution includes all desktop support services and basic asset management services that give you the information needed to validate your decisions. ICS's Procurement Services and Professional Services can also be added to this offering.

Familiarize yourself with ICS's other service offerings by following the services link.